Apwide incident

Infrastructure being patched

Critical Resolved View vendor source →

Apwide experienced a critical incident on July 8, 2024 affecting Golive Cloud - App and Golive Cloud - API and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 10:13 AM UTC
Resolved
Jul 08, 2024, 10:38 AM UTC
Duration
25m
Detected by Pingoru
Jul 08, 2024, 10:13 AM UTC

Affected components

Golive Cloud - AppGolive Cloud - APITime Squad CloudGolive Cloud - Email NotificationsGolive Cloud - Automations & Webhooks

Update timeline

  1. investigating Jul 08, 2024, 10:13 AM UTC

    Following our upgrade/outage of 2024-07-08, our hosting provider has to exceptionally patch our nodes. Golive/Time Squad won't be available for 30 minutes. Sorry for this inconvenience.

  2. investigating Jul 08, 2024, 10:17 AM UTC

    Here is the reference to the issue currently impacting our cluster: https://public-cloud.status-ovhcloud.com/incidents/ffhr44srdcln

  3. resolved Jul 08, 2024, 10:38 AM UTC

    Infrastructure has been patched and issue referenced by https://public-cloud.status-ovhcloud.com/incidents/ffhr44srdcln is now fixed on our cluster. We apologize for the inconvenience it caused.