Apwide incident

Unexpected outage on managed database

Critical Resolved View vendor source →

Apwide experienced a critical incident on April 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 01:55 PM UTC
Resolved
Apr 17, 2025, 01:30 AM UTC
Duration
Detected by Pingoru
Apr 17, 2025, 01:55 PM UTC

Update timeline

  1. resolved Apr 17, 2025, 01:55 PM UTC

    Golive & Time Squad were unavailable this morning for a duration of 1 hour and 10 minutes. The root cause of the issue was a problem accessing the application databases. After contacting our hosting provider, they confirmed that a network maintenance was scheduled for this morning. Traffic was supposed to be rerouted, but a configuration issue caused a routing error. We apologize for the inconvenience caused.