Aptible incident

Delays and failures for provisioning-related operations in us-east-1

Notice Resolved View vendor source →

Aptible experienced a notice incident on October 28, 2025 affecting AWS EC2 (us-east-1 — Virginia), lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 05:09 PM UTC
Resolved
Oct 28, 2025, 09:08 PM UTC
Duration
3h 59m
Detected by Pingoru
Oct 28, 2025, 05:09 PM UTC

Affected components

AWS EC2 (us-east-1 — Virginia)

Update timeline

  1. investigating Oct 28, 2025, 05:09 PM UTC

    We are seeing significantly increased provisioning times in the AWS us-east-1 region. This is affecting operations that require new capacity, including deployments, scaling, and creation of new resources. These operations may time out and fail. Our team is actively investigating and working to mitigate the impact. We will provide our next update by 2 pm EST.

  2. monitoring Oct 28, 2025, 05:32 PM UTC

    AWS has confirmed the issue with EC2 provisioning issues in us-east-1. Meanwhile, we have been able to implement a mitigation for affected customers. We will continue to leave this issue open and monitor its progress, and will provide any relevant updates as needed.

  3. identified Oct 28, 2025, 05:53 PM UTC

    We are now seeing additional broader EC2 provisioning issues in the AWS us-east-1 region that are outside the scope of our mitigation. Additional delays/failures on operations that require new capacity in us-east-1 may still occur at this time. We will provide our next update by 2:30 pm EST.

  4. monitoring Oct 28, 2025, 06:35 PM UTC

    We are not currently seeing provisioning issues in AWS us-east-1. We are modifying the incident status to Monitoring, and will provide any relevant updates as needed.

  5. resolved Oct 28, 2025, 09:08 PM UTC

    This incident has been resolved.