Aptible incident

Aptible transactional emails are delayed

Notice Resolved View vendor source →

Aptible experienced a notice incident on May 23, 2023, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 08:55 PM UTC
Resolved
May 23, 2023, 09:18 PM UTC
Duration
22m
Detected by Pingoru
May 23, 2023, 08:55 PM UTC

Update timeline

  1. identified May 23, 2023, 08:55 PM UTC

    Our email provider has reported delays in processing, resulting in delays in sending queued transactional emails sent by our platform. In particular, this means the following workflows might be delayed: - Email verifications - Password resets - Role invitations This does not affect any customer apps (unless you happen to be using the same email provider, of course): only transactional emails sent by Aptible itself are affected.

  2. resolved May 23, 2023, 09:18 PM UTC

    This incident has been resolved.