Aptible incident

Delayed Operations

Minor Resolved View vendor source →

Aptible experienced a minor incident on July 20, 2023 affecting Aptible Deploy, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 06:50 PM UTC
Resolved
Jul 20, 2023, 08:11 PM UTC
Duration
1h 21m
Detected by Pingoru
Jul 20, 2023, 06:50 PM UTC

Affected components

Aptible Deploy

Update timeline

  1. investigating Jul 20, 2023, 06:50 PM UTC

    We are currently experiencing issues with operations being delayed. Our Engineering team is currently investigating—more updates to follow.

  2. identified Jul 20, 2023, 07:04 PM UTC

    Our team has determined the root cause as an internal dependency causing operations to hang. We're currently beginning steps to remediate this issue—more updates to follow.

  3. monitoring Jul 20, 2023, 07:34 PM UTC

    Our team has mitigated this issue, and newly created operations should now succeed. Customers may see long-delayed operations begin to fail. These failed operations will need to be restarted.

  4. resolved Jul 20, 2023, 08:11 PM UTC

    This incident has been resolved.