Aptible incident

Host Provisioning Delays in us-east-1

Notice Resolved View vendor source →

Aptible experienced a notice incident on September 28, 2023, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 11:31 PM UTC
Resolved
Sep 29, 2023, 04:09 AM UTC
Duration
4h 38m
Detected by Pingoru
Sep 28, 2023, 11:31 PM UTC

Update timeline

  1. investigating Sep 28, 2023, 11:31 PM UTC

    AWS is experiencing an issue preventing the timely deployment of new hosts in a single availability zone in the us-east-1 region. As a result, some app and database restart, scale, and deployment operations that result in a new host being provisioned may fail and roll back. Running apps and databases are not impacted by this failure.

  2. identified Sep 29, 2023, 01:12 AM UTC

    AWS continues to work on recovering this issue in a single availability zone in the us-east-1 region. Running apps and databases continue not to be impacted by this failure.

  3. monitoring Sep 29, 2023, 03:16 AM UTC

    We are again seeing successful deployment of new hosts in the affected single availability zone in the us-east-1 region. We will continue to monitor for an additional period before resolving the incident.

  4. resolved Sep 29, 2023, 04:09 AM UTC

    This incident has been resolved.