AppVeyor experienced a major incident on January 1, 2019, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 01, 2019, 10:23 PM UTC
Customers see "Cannot assign job to clouds/groups 'pro, pro-backup'. All clouds within the group are either failing, or offline, or busy." error on failed build details. There was a power issue in our primary data center. We are currently performing recovery procedure.
- resolved Jan 02, 2019, 12:53 AM UTC
Resolved — Primary build environment has been recovered. (2019-01-01T16:53:29.215-08:00) Identified — Customers see "Cannot assign job to clouds/groups 'pro, pro-backup'. All clouds within the group are either failing, or offline, or busy." error on failed build details. There was a power issue in our primary data center. We are currently performing recovery procedure. (2019-01-01T14:23:58.525-08:00)
- resolved Jan 02, 2019, 12:53 AM UTC
Primary build environment has been recovered.