AppOmni Outage History
AppOmni is up right nowPingoru has recorded 51 incidents for AppOmni: 15 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 42 of 720 (6%) |
| July 2026 | 1 | 10 of 744 (1%) |
| August 2026 | 1 | 6 of 744 (1%) |
| September 2026 | 2 | 9 of 720 (1%) |
| October 2026 | 1 | 0 of 587 (0%) |
Incidents, newest first
Notice January 18, 2025 Console Availability Issue 19m AppOmni Console, AppOmni APIs
Started Jan 18, 2025, 07:10 PM UTC· resolved Jan 18, 2025, 07:30 PM UTC
- monitoring Jan 18, 2025, 07:10 PM UTC
Some users may have experienced timeouts or slow performance when accessing the console. This issue has now been resolved, and normal functionality has been restored. We apologize for any inconvenience caused and appreciate your patience.
- resolved Jan 18, 2025, 08:43 PM UTC
This incident has been resolved.
Notice January 17, 2025 Threat Detection Service Delays in AUS region 6h 38m Threat Detection
Started Jan 17, 2025, 03:18 PM UTC· resolved Jan 17, 2025, 09:57 PM UTC
- identified Jan 17, 2025, 03:18 PM UTC
AppOmni Engineering has identified an infrastructure issue impacting Threat Detection services in the AUS region. Our engineers are actively remediating the issue to restore service at which point delayed data will be ingested and processed normally. We will provide updates as resolution occurs.
- monitoring Jan 17, 2025, 08:59 PM UTC
AppOmni engineering has resolved the infrastructure issue and AUS region threat detection processes are working normally. Any previously unprocessed data is being processed at this time.
- resolved Jan 17, 2025, 09:57 PM UTC
This incident has been resolved.
Minor January 8, 2025 Degraded SSO Availability 1h 3m AppOmni Console
Started Jan 08, 2025, 03:24 PM UTC· resolved Jan 08, 2025, 04:28 PM UTC
- investigating Jan 08, 2025, 03:24 PM UTC
We are currently experiencing a performance issue with our Single Sign-On (SSO) service. Our team is actively investigating the matter and working to resolve it as quickly as possible.
- monitoring Jan 08, 2025, 03:35 PM UTC
AppOmni has identified a potential issue with a cloud infrastructure component used as part of our authentication and audit service that is causing intermittent login failures. AppOmni engineering is working to isolate the issue and monitoring our authentication services. There are no security concerns, but users may experience intermittent login failures.
- resolved Jan 08, 2025, 04:28 PM UTC
The cloud infrastructure provider has confirmed resolution of their incident, and AppOmni Engineering has monitored decreased errors impacting AppOmni services
Minor January 4, 2025 Threat detection ingestion delayed in US 12h 13m Threat Detection
Started Jan 04, 2025, 01:09 AM UTC· resolved Jan 04, 2025, 01:23 PM UTC
- investigating Jan 04, 2025, 01:09 AM UTC
Some customers in the US may be experiencing a delay in detection event processing. Our team has identified the issue and is actively working to resolve it. User console, monitoring of service policies, insight scans, and other background operations are not impacted.
- identified Jan 04, 2025, 04:59 AM UTC
The issue has been identified and a fix is being implemented. There is still going to be some delay in processing while we work through the backlog of events.
- monitoring Jan 04, 2025, 01:16 PM UTC
The fix has been successfully implemented, and processing is now up to date. We will continue to monitor the situation to ensure stability.
- resolved Jan 04, 2025, 01:23 PM UTC
This incident has been fully resolved.
Notice December 18, 2024 AppOmni WWW Website Down 3h 43m
Started Dec 18, 2024, 05:35 AM UTC· resolved Dec 18, 2024, 09:18 AM UTC
- investigating Dec 18, 2024, 05:35 AM UTC
AppOmni's IT and Corporate Security teams are investigating an outage of our www.appomni.com site due to a cloud provider's SSL automation
- identified Dec 18, 2024, 05:43 AM UTC
AppOmni has identified the problem as a cloud provider SSL automation issue. We are working with the cloud provider to resolve.
- resolved Dec 18, 2024, 09:18 AM UTC
This incident has been resolved.
Minor December 13, 2024 Event Collection on US1 Delayed 22h 35m Threat Detection
Started Dec 13, 2024, 03:57 PM UTC· resolved Dec 14, 2024, 02:32 PM UTC
- investigating Dec 13, 2024, 03:57 PM UTC
We are aware of an issue where event collection on US1 is delayed. We are investigating further and will post an update once resolved
- monitoring Dec 13, 2024, 09:00 PM UTC
A fix has been implemented and we are monitoring. Expect latent events while recovery progresses.
- resolved Dec 14, 2024, 02:32 PM UTC
This incident has been resolved.
Minor December 12, 2024 Delayed Threat Detection alerts for customers in Europe 4h 22m Threat Detection
Started Dec 12, 2024, 03:40 PM UTC· resolved Dec 12, 2024, 08:02 PM UTC
- investigating Dec 12, 2024, 03:40 PM UTC
AppOmni engineers have identified delayed Threat Detection alert generation for customer tenants in Europe. Customers may be experiencing delayed alert generation and delivery to any event Destination. The AppOmni engineering team has identified the issue and is actively working to resolve it.
- identified Dec 12, 2024, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 12, 2024, 08:02 PM UTC
This incident has been resolved.
Minor November 25, 2024 Degraded event collection for Salesforce monitored services 9h 27m Threat Detection
Started Nov 25, 2024, 04:18 AM UTC· resolved Nov 25, 2024, 01:45 PM UTC
- investigating Nov 25, 2024, 04:18 AM UTC
AppOmni engineers are currently investigating an issue with Salesforce login events which are missing or contain incorrect data in the AppOmni Common Event Schema (ACES). This may cause alerts which are based on these events to not trigger.
- identified Nov 25, 2024, 01:05 PM UTC
AppOmni engineers have identified a cause and a fix is being implemented. An undocumented change to the Salesforce Platform Events subscription channels has impacted normalization to the ACES schema.
- monitoring Nov 25, 2024, 01:33 PM UTC
A fix has been implemented and engineers are monitoring the normalization of incoming Salesforce events.
- resolved Nov 25, 2024, 01:45 PM UTC
This incident has been resolved.
Notice November 8, 2024 Scheduled Maintenance 8h 54m AppOmni Console, AppOmni APIs
Started Nov 08, 2024, 12:08 AM UTC· resolved Nov 08, 2024, 09:03 AM UTC
- monitoring Nov 08, 2024, 12:08 AM UTC
Please be advised that the SSO, web console, and APIs may be temporarily unavailable in the US region due to scheduled maintenance.
- resolved Nov 08, 2024, 09:03 AM UTC
Maintenance has completed in all regions.
Notice October 28, 2024 Degraded Website and API performance in EU1 –
Started Oct 28, 2024, 09:00 AM UTC· resolved Oct 28, 2024, 09:00 AM UTC
- resolved Oct 28, 2024, 10:01 AM UTC
We have resolved an incident impacting the Console and APIs in the EU1 region. The issue has been corrected, and we are actively monitoring the situation. Background tasks, such as service policy monitoring and insight scans, remain unaffected.
Major October 27, 2024 Degraded Website and API performance in US3 1h 58m AppOmni Console, AppOmni APIs
Started Oct 27, 2024, 10:09 PM UTC· resolved Oct 28, 2024, 12:08 AM UTC
- investigating Oct 27, 2024, 10:09 PM UTC
Our engineering team is actively examining potential performance issues and taking steps to reinstate standard performance levels in US3 web console and API endpoints.
- monitoring Oct 27, 2024, 10:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2024, 12:08 AM UTC
The incident has been resolved, and all affected systems are stable. Our team will continue to monitor services closely.