AppOmni experienced a minor incident on June 7, 2024 affecting AppOmni Console and AppOmni APIs, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
AppOmni ConsoleAppOmni APIs
Update timeline
- investigating Jun 07, 2024, 01:39 PM UTC
Some customers may be experiencing degraded performance across our website and API endpoints. Our team has identified the issue and is actively working to resolve it. Background tasks, such as service policy monitoring and insight scans, remain unaffected. Impact has only been observed in the US1 region.
- monitoring Jun 07, 2024, 01:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 07, 2024, 03:24 PM UTC
This incident has been resolved.