AppOmni experienced a minor incident on June 20, 2024 affecting AppOmni Console and AppOmni APIs, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
AppOmni ConsoleAppOmni APIs
Update timeline
- identified Jun 20, 2024, 06:19 AM UTC
We have identified a performance issue in the US1 region. To resolve this, we are restarting services immediately. During this time, customers in the US1 region may experience a brief interruption in the console UI and API. We expect resolution momentarily
- monitoring Jun 20, 2024, 06:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2024, 07:27 AM UTC
This incident has been resolved.