AppOmni incident

Detection collection performance degradation in US3

Minor Resolved View vendor source →

AppOmni experienced a minor incident on June 22, 2024 affecting Threat Detection, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2024, 11:11 PM UTC
Resolved
Jun 23, 2024, 12:28 AM UTC
Duration
1h 16m
Detected by Pingoru
Jun 22, 2024, 11:11 PM UTC

Affected components

Threat Detection

Update timeline

  1. identified Jun 22, 2024, 11:11 PM UTC

    AppOmni engineering has identified a lingering degradation in detection event collection in US3 only, stemming from this afternoon's maintenance window. A fix has been identified and is in the process of being deployed. Limited US customers may experience some residual delays in event collection and event/alert delivery.

  2. monitoring Jun 22, 2024, 11:44 PM UTC

    AppOmni engineering has deployed fixes to address the degradation in detection event collection in US3 and is monitoring to ensure all backlogs are resolved

  3. resolved Jun 23, 2024, 12:28 AM UTC

    This incident has been resolved.