AppOmni incident

Delay in processing SaaS audit logs and threat detection

AppOmni experienced a minor incident on September 16, 2024 affecting Threat Detection, lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started: Sep 16, 2024, 05:45 PM UTC
Resolved: Sep 17, 2024, 12:58 AM UTC
Duration: 7h 12m
Detected by Pingoru: Sep 16, 2024, 05:45 PM UTC

Affected components

Threat Detection

Update timeline

identified Sep 16, 2024, 05:45 PM UTC

AppOmni is working to resolve a delay in processing of SaaS audit logs for threat detection. Customers in all regions may see a delay in SaaS audit log event delivery and alert generation. Engineers have identified the issue and are actively working on a fix to resolve it.
monitoring Sep 16, 2024, 06:55 PM UTC

A fix has been implemented and AppOmni engineers will continue to monitor the status as audit log collection and delivery continue.
resolved Sep 17, 2024, 12:58 AM UTC

This incident has been resolved.