AppOmni incident

Degraded Website and API performance in US3

Major Resolved View vendor source →

AppOmni experienced a major incident on October 27, 2024 affecting AppOmni Console and AppOmni APIs, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2024, 10:09 PM UTC
Resolved
Oct 28, 2024, 12:08 AM UTC
Duration
1h 58m
Detected by Pingoru
Oct 27, 2024, 10:09 PM UTC

Affected components

AppOmni ConsoleAppOmni APIs

Update timeline

  1. investigating Oct 27, 2024, 10:09 PM UTC

    Our engineering team is actively examining potential performance issues and taking steps to reinstate standard performance levels in US3 web console and API endpoints.

  2. monitoring Oct 27, 2024, 10:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2024, 12:08 AM UTC

    The incident has been resolved, and all affected systems are stable. Our team will continue to monitor services closely.