AppOmni experienced a minor incident on January 8, 2025 affecting AppOmni Console, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2025, 03:24 PM UTC
We are currently experiencing a performance issue with our Single Sign-On (SSO) service. Our team is actively investigating the matter and working to resolve it as quickly as possible.
- monitoring Jan 08, 2025, 03:35 PM UTC
AppOmni has identified a potential issue with a cloud infrastructure component used as part of our authentication and audit service that is causing intermittent login failures. AppOmni engineering is working to isolate the issue and monitoring our authentication services. There are no security concerns, but users may experience intermittent login failures.
- resolved Jan 08, 2025, 04:28 PM UTC
The cloud infrastructure provider has confirmed resolution of their incident, and AppOmni Engineering has monitored decreased errors impacting AppOmni services