AppOmni experienced a major incident on February 3, 2025 affecting AppOmni Console and Report Generation and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
AppOmni ConsoleReport GenerationEmail NotificationsAppOmni APIs
Update timeline
- investigating Feb 03, 2025, 09:44 PM UTC
Some customers may be experiencing degraded performance across our website and API endpoints. Our team has identified the issue and is actively working to resolve it. Background tasks, such as service policy monitoring and insight scans, remain unaffected.
- monitoring Feb 03, 2025, 09:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2025, 10:13 PM UTC
This incident has been resolved.