Detection Alert Delivery Delay

Update timeline

1. investigating Mar 03, 2026, 12:37 PM UTC

   We are currently investigating an issue where some customers may experience delays in receiving threat detection alerts.

2. identified Mar 03, 2026, 01:25 PM UTC

   The issue has been identified and an initial fix is being implemented. More updates will be provided soon once the fix is deployed.

3. monitoring Mar 03, 2026, 09:04 PM UTC

   The fix has been deployed and alert processing has returned to normal behavior. We are continuing to monitor as the remaining backlog is processed.

4. monitoring Mar 03, 2026, 11:54 PM UTC

   Alert processing remains stable and the backlog continues to decline steadily. Delivery delays were limited to a subset of customers and will resolve as remaining alerts are processed.

5. monitoring Mar 04, 2026, 01:19 PM UTC

   Alert processing is operating normally and the remaining backlog continues to decline steadily. Limited delivery delays for affected customers are expected to resolve shortly as processing completes.

6. resolved Mar 04, 2026, 02:56 PM UTC

   Alert processing and delivery has returned to normal operating levels. This incident has been resolved.