Appointlet experienced a minor incident on July 28, 2022, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2022, 05:19 PM UTC
Our upstream email provider is having issues and currently meeting status emails are not being delivered. They have indicated that when the issue is resolved all previously queued emails will be sent. We will update this ticket when we hear more..
- identified Jul 28, 2022, 05:39 PM UTC
Our upstream provider has identified the issue and is working rapidly to resolve. We will continue to update you as we hear more..
- identified Jul 28, 2022, 06:50 PM UTC
We're continuing to monitor the situation. The actual cause is related to an Amazon datacenter losing power, which is causing issues across the greater internet, including some of our upstream providers. To clarify, our services are otherwise functioning: new meetings can be scheduled, but emails are delayed..
- monitoring Jul 28, 2022, 07:04 PM UTC
We've just heard from our email sender that new emails are going out immediately, and they're working on clearing the backlog of previously queued emails. We're continuing to monitor and will update you when the issue is resolved..
- resolved Jul 28, 2022, 08:40 PM UTC
We've heard from our upstream provider that all emails are now being sent promptly, so we're marking this issue as resolved..