Applause experienced a major incident on October 14, 2026 affecting Testing Services and uTest and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Testing ServicesuTestChatuTest VPNsuTest ProxiesuTest Proxies (Production - AWS - EUW1)Bug Export/ImportAutomationSSO/LoginCustomer API
Update timeline
- investigating Oct 14, 2026, 03:25 PM UTC
Automated systems have detected a Platform outage and investigation is underway.