Appfront incident

Toast Orders API elevated error rate

Minor Resolved View vendor source →

Appfront experienced a minor incident on June 15, 2021 affecting Online ordering, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2021, 04:30 PM UTC
Resolved
Jun 15, 2021, 09:16 PM UTC
Duration
4h 45m
Detected by Pingoru
Jun 15, 2021, 04:30 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Jun 15, 2021, 04:30 PM UTC

    We have been alerted to elevated error rates in Toast's Orders API starting at 12:01 PM EDT. The cause for this issue is currently being investigated on Toast's end. We will keep you updated as new information is available.

  2. monitoring Jun 15, 2021, 07:30 PM UTC

    Toast implemented an update and is currently still monitoring the issue.

  3. resolved Jun 15, 2021, 09:16 PM UTC

    This incident has been resolved.