Appfront incident

Elevated errors from Toast API

Major Resolved View vendor source →

Appfront experienced a major incident on June 25, 2021 affecting Online ordering, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2021, 01:48 PM UTC
Resolved
Jun 26, 2021, 03:27 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 25, 2021, 01:48 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Jun 25, 2021, 01:48 PM UTC

    We are checking with Toast POS, it seems they are not accepting any online orders. We will update once we have more information

  2. monitoring Jun 25, 2021, 01:52 PM UTC

    We are seeing successful orders pass to Toast POS now The outage was between 9:36 to 9:48 EST. Let us know in [email protected] if you have any questions. We are monitoring the system

  3. resolved Jun 26, 2021, 03:27 PM UTC

    This incident has been resolved.