Appfront incident

Higher than usual payment processing errors

Minor Resolved View vendor source →

Appfront experienced a minor incident on November 11, 2021 affecting Online ordering, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2021, 07:53 PM UTC
Resolved
Nov 12, 2021, 02:28 AM UTC
Duration
6h 35m
Detected by Pingoru
Nov 11, 2021, 07:53 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Nov 11, 2021, 07:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 11, 2021, 08:26 PM UTC

    A fix has been implemented by the payments provider and we are monitoring the results.

  3. resolved Nov 12, 2021, 02:28 AM UTC

    This incident has been resolved.