Appfront incident

We are seeing Square POS order failures

Minor Resolved View vendor source →

Appfront experienced a minor incident on February 10, 2022 affecting Online ordering, lasting 21h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2022, 06:25 PM UTC
Resolved
Feb 11, 2022, 03:32 PM UTC
Duration
21h 7m
Detected by Pingoru
Feb 10, 2022, 06:25 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Feb 10, 2022, 06:25 PM UTC

    We are looking into this issue and will update ASAP

  2. identified Feb 10, 2022, 06:43 PM UTC

    Square have updated that they are seeing performance issues. Please find more details in their status page: https://www.issquareup.com/

  3. monitoring Feb 10, 2022, 09:40 PM UTC

    Square have updated that they have pushed out a fix and are monitoring. We are also seeing orders that are going through successfully to Square POS.

  4. resolved Feb 11, 2022, 03:32 PM UTC

    This incident has been resolved.