Appfront incident

Payment issues in Toast POS payment processing

Minor Resolved View vendor source →

Appfront experienced a minor incident on June 10, 2022 affecting Online ordering, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 06:41 PM UTC
Resolved
Jun 12, 2022, 01:00 AM UTC
Duration
1d 6h
Detected by Pingoru
Jun 10, 2022, 06:41 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Jun 10, 2022, 06:41 PM UTC

    Toast have reported issues with credit card processing through Toast payments Please read more in Toast status page: https://status.toasttab.com/ We will update as soon as we see processing is back to normal

  2. investigating Jun 10, 2022, 06:42 PM UTC

    Toast are continuing to investigate this issue.

  3. monitoring Jun 11, 2022, 12:49 AM UTC

    Toast has implemented a fix and we are monitoring the results.

  4. resolved Jun 12, 2022, 09:23 AM UTC

    This incident has been resolved.