Appfront experienced a minor incident on February 10, 2023 affecting Online ordering, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 10, 2023, 09:38 PM UTC
An issue with Toast processing is causing intermittent order failures in some businesses. We have reached out to the Toast team to expedite a resolution to this issue and will update as soon as this is fixed.
- identified Feb 10, 2023, 09:49 PM UTC
The Toast team have updated their status page to reflect this issue - businesses using Toast processing can follow this page updates about this incident: status.toasttab.com We're monitoring the status of this issue and we'll update with new information.
- monitoring Feb 10, 2023, 11:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 10, 2023, 11:19 PM UTC
The issue has been fixed and orders are coming through correctly. We will keep on monitoring the status to ensure operability.