Appfront experienced a major incident on September 14, 2023 affecting Online ordering, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Online ordering
Update timeline
- investigating Sep 14, 2023, 04:10 PM UTC
We've detected an increased error rate in TOAST Payment Processing Gateway. Our team is actively investigating. Stay tuned for updates.
- monitoring Sep 14, 2023, 04:19 PM UTC
The Payment Processor Gateway's team is aware of this issue. They've identified the fix and it has been implemented.
- resolved Sep 14, 2023, 07:15 PM UTC
This incident has been resolved.