Appfront experienced a notice incident on June 19, 2024, lasting 21h 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 19, 2024, 04:58 PM UTC
Toast has identified an issue related to Online Ordering and Card processing and are currently working an a resolution. The issue may also be effecting the ability to close tickets. If you are experiencing either of these issues you may manually resolve by following the instructions in this close out article from Toast: https://central.toasttab.com/s/article/Close-Out-Day-Z-Report-Auto-Capture
- identified Jun 19, 2024, 05:08 PM UTC
Message from Toast: "We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available. If you’re experiencing device connectivity issues, continue taking orders and payments with our Outages and Disruptions: Procedures and Checklist article in Toast Central until your connection is reestablished."
- monitoring Jun 19, 2024, 10:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2024, 02:25 PM UTC
This incident has been resolved.