Appfront incident

Login Code Delivery via SMS Delay

Notice Resolved View vendor source →

Appfront experienced a notice incident on October 10, 2024 affecting Online ordering, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 03:29 PM UTC
Resolved
Oct 10, 2024, 05:48 PM UTC
Duration
2h 18m
Detected by Pingoru
Oct 10, 2024, 03:29 PM UTC

Affected components

Online ordering

Update timeline

  1. investigating Oct 10, 2024, 03:29 PM UTC

    We are currently investigating an issue related to the delayed sending of login codes via SMS Text. We are communicating with our provider and will give an update as soon as more information becomes available

  2. identified Oct 10, 2024, 03:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 10, 2024, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results. As of now, all SMS are being processed in a timely manner. We will continue to monitor the service during the next few hours and post updates should anything change.

  4. resolved Oct 10, 2024, 05:48 PM UTC

    This incident has been resolved.