AppFox Outage History

AppFox partial outage · 1 active incident View live status →

AppFox had 16 outages in the last 2 years totaling 69h 52m of downtime — averaging 0.7 incidents per month.

There were 16 AppFox outages since June 3, 2025 totaling 69h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.appfox.io

Major February 6, 2026

Scheduled Triggers not working for Atlassian Forge apps

Detected by Pingoru
Feb 06, 2026, 10:19 AM UTC
Resolved
Feb 06, 2026, 11:59 AM UTC
Duration
1h 40m
Affected: Core App
Timeline · 3 updates
  1. investigating Feb 06, 2026, 10:19 AM UTC

    Atlassian are investigating an incident with Scheduled Triggers not working for Forge apps (see https://developer.status.atlassian.com/incidents/rlrntm2fw82b). The functionality of Compliance for Confluence Cloud may be affected as a result.

  2. identified Feb 06, 2026, 10:41 AM UTC

    Atlassian has updated their incident stating that "The issue is suspected to be related to a recent change that was deployed. The team is currently rolling back the changes."

  3. resolved Feb 06, 2026, 11:59 AM UTC

    Atlassian notify that their "engineering team identified the root cause and performed a rollback deployment to resolve the issue."

Read the full incident report →

Critical January 28, 2026

All apps affected by an incident on the Atlassian side affecting Forge functions

Detected by Pingoru
Jan 28, 2026, 05:10 PM UTC
Resolved
Jan 29, 2026, 09:02 AM UTC
Duration
15h 51m
Affected: Core AppCore AppCore AppCore App
Timeline · 4 updates
  1. investigating Jan 28, 2026, 05:10 PM UTC

    We are aware of an incident affecting all our apps, as well as apps from other vendors, which appears to be linked to Forge functions not working as expected on the Atlassian side. The issue has been reported to Atlassian, and we are waiting for a response.

  2. investigating Jan 28, 2026, 06:51 PM UTC

    Atlassian have acknowledged the incident, and are providing updates on the developer status page here: https://developer.status.atlassian.com/ We are continuing to work with them and are monitoring the situation.

  3. monitoring Jan 28, 2026, 07:04 PM UTC

    Atlassian have implemented a fix, and we are monitoring any further impacts.

  4. resolved Jan 29, 2026, 09:02 AM UTC

    On Wed 28th Jan, 19:20 UTC, Atlassian marked the incident as resolved. They explained that "On January 28, 2026, some customers may have experienced Forge function invocation availability disruption. The issue has now been resolved, and the service is operating normally for all affected customers."

Read the full incident report →

Major January 7, 2026

Approval Quorum Issue

Detected by Pingoru
Jan 07, 2026, 10:42 AM UTC
Resolved
Jan 07, 2026, 02:29 PM UTC
Duration
3h 46m
Affected: Core App
Timeline · 5 updates
  1. investigating Jan 07, 2026, 10:42 AM UTC

    We are currently investigating an issue with Approval stages not transitioning correctly despite meeting the configured quorum requirements.

  2. identified Jan 07, 2026, 11:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 07, 2026, 11:32 AM UTC

    A fix is in the process of being deployed. If you are affected by this issue, you can click the Sync button on the workflow to trigger the transition.

  4. monitoring Jan 07, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 07, 2026, 02:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 28, 2025

Workflows for Confluence: Intermittent outage for some customers due to content delivery network cache issues

Detected by Pingoru
Nov 28, 2025, 09:41 AM UTC
Resolved
Nov 27, 2025, 05:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Nov 28, 2025, 09:41 AM UTC

    Some customers experienced an outage of the Workflows for Confluence app; the app user interface would not load on several pages. This was caused by a stale cache issue on our content delivery network as part of a deployment on 27 Nov 2025 at 17:30. The stale cache has now been cleared and the incident is resolved.

Read the full incident report →

Major September 30, 2025

Approvals for Confluence and Workflows for Confluence: Partial outages

Detected by Pingoru
Sep 30, 2025, 08:30 AM UTC
Resolved
Sep 30, 2025, 02:26 PM UTC
Duration
5h 55m
Affected: Core AppCore App
Timeline · 6 updates
  1. identified Sep 30, 2025, 08:30 AM UTC

    We are currently investigating problems with Page Approvals on Approvals Cloud. We are observing the following problems: - Errors trying to load the byline on new pages with no page approval - On existing pages with page approvals, sometimes making decisions does not work - Cannot create/edit the settings of page approvals Section approvals is unaffected. We have identified the cause of this incident; some Atlassian endpoints we rely on have been removed. We are working with Atlassian to get this resolved.

  2. identified Sep 30, 2025, 09:00 AM UTC

    We have identified that Workflows is affected by the same issue. Currently, Page History is showing "No History" on pages where a Workflow history is expected. We are continuing to work on a resolution. edit: We have also identified issues with Approval Comments, Linked Published Pages, and Workflow Removal.

  3. identified Sep 30, 2025, 10:26 AM UTC

    We have deployed a fix for page approvals on Approvals for Confluence. We are continuing to work on a resolution for Workflows for Confluence to restore full functionality.

  4. identified Sep 30, 2025, 11:38 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 30, 2025, 11:39 AM UTC

    We have released fixes for the issues with Workflows. We are now monitoring the changes in production.

  6. resolved Sep 30, 2025, 02:26 PM UTC

    This has been verified as fixed across multiple production sites.

Read the full incident report →

Minor September 19, 2025

Workflows for Confluence: Publish Content with Page Ancestry outage

Detected by Pingoru
Sep 19, 2025, 09:30 AM UTC
Resolved
Sep 19, 2025, 09:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 19, 2025, 09:43 AM UTC

    From 17:00 UTC on 17th September 2025, users of Workflows for Confluence experienced errors when attempting to use the Publish Content action with 'Clone Page Ancestry' enabled. As of 09:30 UTC on 19th September 2025, this issue has been resolved; Publish Content with Page Ancestry will now work as expected.

Read the full incident report →

Major September 12, 2025

Workflows for Confluence - Space Settings outage

Detected by Pingoru
Sep 12, 2025, 09:09 AM UTC
Resolved
Sep 12, 2025, 12:13 PM UTC
Duration
3h 3m
Affected: Core App
Timeline · 4 updates
  1. investigating Sep 12, 2025, 09:09 AM UTC

    There is an incident with Atlassian, https://developer.status.atlassian.com/, which is impacting our ability to load the space settings for Workflows. We are investigating the impact of this Atlassian incident on our app.

  2. identified Sep 12, 2025, 09:40 AM UTC

    We have identified the impact of this incident on the app. The following features are intermittently broken: - Space settings - Adding and removing Workflows to and from pages when the permissions are managed at the space level - Adding and removing approvers from approval stages when the permissions are managed at the space level - Space level authenticated webhooks, which are using space level credentials - Auto Assign rules and Default Workflows are not being applied when they're not managed globally, i.e. managed at the space level We will keep you updated as there are progress updates with the Atlassian incident.

  3. monitoring Sep 12, 2025, 10:57 AM UTC

    Atlassian are deploying a fix to this incident, which should be rolled out to all customers in the next hour. We will continue to monitor the situation.

  4. resolved Sep 12, 2025, 12:13 PM UTC

    Atlassian have released a fix for their incident, and Workflows for Confluence is now fully operational again.

Read the full incident report →

Major September 12, 2025

Approvals for Confluence Cloud - Page Approvals intermittently broken

Detected by Pingoru
Sep 12, 2025, 09:07 AM UTC
Resolved
Sep 12, 2025, 12:13 PM UTC
Duration
3h 6m
Affected: Core App
Timeline · 4 updates
  1. identified Sep 12, 2025, 09:07 AM UTC

    There is an incident with Atlassian, https://developer.status.atlassian.com/, which is impacting our ability to load the Page Approval byline. We are investigating a workaround to this incident with Atlassian to see how we can get our page approvals loading.

  2. identified Sep 12, 2025, 10:27 AM UTC

    We have identified a workaround to allow existing page approvals to be used as expected. We are currently testing this workaround and will update when it has been verified and deployed.

  3. monitoring Sep 12, 2025, 10:55 AM UTC

    We have deployed a workaround which ensures that customers are able to action existing page approvals. Unfortunately the Atlassian outage means that we cannot retrieve permissions which are set at the space level to define who can create and edit page approvals. Due to this, we have blocked access to creating and editing page approvals where they cannot be determined. We will continue to monitor the Atlassian incident and update as appropriate.

  4. resolved Sep 12, 2025, 12:13 PM UTC

    Atlassian have released a fix for their incident, and Approvals for Confluence Cloud is now fully operational again.

Read the full incident report →

Critical September 10, 2025

Issue with Approvals for Confluence Cloud core functionality

Detected by Pingoru
Sep 10, 2025, 01:28 PM UTC
Resolved
Sep 10, 2025, 03:08 PM UTC
Duration
1h 39m
Affected: Core App
Timeline · 4 updates
  1. investigating Sep 10, 2025, 01:28 PM UTC

    We are investigating the cause of this issue, and are working on a fix which will be deployed shortly

  2. investigating Sep 10, 2025, 02:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 10, 2025, 02:09 PM UTC

    We have deployed a fix to production which has fixed the issue. We are monitoring the issue.

  4. resolved Sep 10, 2025, 03:08 PM UTC

    The incident is resolved, and Approvals for Confluence Cloud is functioning as expected

Read the full incident report →

Notice September 3, 2025

Message saying "app unlicensed"

Detected by Pingoru
Sep 03, 2025, 04:45 PM UTC
Resolved
Sep 03, 2025, 06:30 PM UTC
Duration
1h 45m
Affected: Core App
Timeline · 2 updates
  1. identified Sep 03, 2025, 04:45 PM UTC

    Optimizer for Jira: A message saying the app is unlicensed appears within the navigation. Functionality is unaffected. The app is being updated to remove the message.

  2. resolved Sep 04, 2025, 07:51 AM UTC

    Optimizer for Jira: The issue with the unlicensed message showing incorrectly has been resolved.

Read the full incident report →

Minor July 18, 2025

Issues with approvals in Section Approval macros

Detected by Pingoru
Jul 18, 2025, 11:43 AM UTC
Resolved
Jul 18, 2025, 04:53 PM UTC
Duration
5h 9m
Affected: Core App
Timeline · 2 updates
  1. investigating Jul 18, 2025, 11:43 AM UTC

    We are aware of issues with recording approvals in our Section Approvals macros, and our engineering team is investigating the situation.

  2. resolved Jul 18, 2025, 04:53 PM UTC

    We are resolving the incident as we have reviewed the severity of the issues reported. We currently believe that the unexpected behaviors reported are the result of independent issues which we will triage, investigate and resolve as part of our standard defect process. If you are affected by an issue with section approvals, please report a bug through our Service Desk: https://appfox.atlassian.net/servicedesk/customer/portal/3

Read the full incident report →

Minor July 14, 2025

Incorrect approval dates for ad hoc approvers may appear in Workflows for Confluence

Detected by Pingoru
Jul 14, 2025, 10:45 AM UTC
Resolved
Jul 14, 2025, 02:26 PM UTC
Duration
3h 41m
Affected: Core AppCore App
Timeline · 4 updates
  1. identified Jul 14, 2025, 10:45 AM UTC

    We have identified an issue affecting Workflows for Confluence, linked to the incorrect date of approvals from ad hoc approvers to appear to users. Our engineering team is working on a fix, which will be applied as soon as possible.

  2. identified Jul 14, 2025, 10:49 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 14, 2025, 02:19 PM UTC

    We have fixed the root cause of the issue, and we are monitoring the situation.

  4. resolved Jul 14, 2025, 02:26 PM UTC

    We have verified that the issue is correctly resolved.

Read the full incident report →

Major July 10, 2025

Issues with the token functionality for Workflows for Confluence

Detected by Pingoru
Jul 10, 2025, 10:07 AM UTC
Resolved
Jul 10, 2025, 11:32 AM UTC
Duration
1h 24m
Affected: Core App
Timeline · 3 updates
  1. identified Jul 10, 2025, 10:07 AM UTC

    We are aware of an issue with the token functionality for Workflows for Confluence. Our engineering team is working to resolve the issue as a matter of priority.

  2. monitoring Jul 10, 2025, 10:21 AM UTC

    Our engineering team has now resolved the issue reported by some customers, and we are working on a fix for the underlying root cause.

  3. resolved Jul 10, 2025, 11:32 AM UTC

    The root cause has been resolved.

Read the full incident report →

Notice July 8, 2025

Intermittent degraded performance for Approvals for Confluence

Detected by Pingoru
Jul 08, 2025, 01:00 PM UTC
Resolved
Jul 08, 2025, 04:22 PM UTC
Duration
3h 22m
Affected: Core App
Timeline · 2 updates
  1. monitoring Jul 08, 2025, 03:29 PM UTC

    Approvals for Confluence Cloud experienced intermittent degraded performance. This issue impacted section approvals, page approvals, the dashboard, and the search page. A fix for this issue has now been implemented and we are monitoring the situation.

  2. resolved Jul 08, 2025, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2025

Possible intermittent 503 errors

Detected by Pingoru
Jun 03, 2025, 04:17 PM UTC
Resolved
Jun 03, 2025, 04:56 PM UTC
Duration
39m
Affected: Core App
Timeline · 3 updates
  1. investigating Jun 03, 2025, 04:17 PM UTC

    We are investigating a potential incident affecting Approvals for Confluence. Users may see intermittent 503 errors as part of it.

  2. monitoring Jun 03, 2025, 04:52 PM UTC

    We have identified a potential root cause, and deployed a fix. We are monitoring the situation.

  3. resolved Jun 03, 2025, 04:56 PM UTC

    The situation is back to normal.

Read the full incident report →