AppFox experienced a major incident on August 25, 2020 affecting Core App and Core App and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Core AppCore AppCore AppConfluence AdministrationApprovals for TrelloCore AppEC2Confluence View ContentMatrix for TrelloELB
Update timeline
- investigating Aug 25, 2020, 09:46 AM UTC
We're aware of an issue affecting our Cloud Apps, we're currently investigating this and will update when we have a solution.
- identified Aug 25, 2020, 10:01 AM UTC
We have identified an issue with our hosting provider, AWS. This is causing a major outage across our Apps.
- resolved Aug 25, 2020, 10:18 AM UTC
Our apps are now running normally. The downtime lasted for 45 minutes, we're sorry for any inconvenience caused.