AppFox incident

Pulse for Jira Free - Outage

Major Resolved View vendor source →

AppFox experienced a major incident on January 20, 2021, lasting 5h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2021, 10:45 AM UTC
Resolved
Jan 20, 2021, 03:51 PM UTC
Duration
5h 6m
Detected by Pingoru
Jan 20, 2021, 10:45 AM UTC

Update timeline

  1. investigating Jan 20, 2021, 09:59 AM UTC

    Some requests for Pulse for Jira Free are currently failing. We're currently investigating the cause of failure.

  2. investigating Jan 20, 2021, 02:04 PM UTC

    The issue was resolved. Additional monitoring has been put in place to ensure the service is running as expected.

  3. investigating Jan 20, 2021, 02:04 PM UTC

    We've deployed additional monitoring to ensure continued operation.

  4. investigating Jan 20, 2021, 02:05 PM UTC

    We are continuing to monitor

  5. monitoring Jan 20, 2021, 02:06 PM UTC

    We are continuing to monitor

  6. resolved Jan 20, 2021, 03:51 PM UTC

    This incident has been resolved.