AppFox experienced a major incident on March 16, 2021 affecting Auto-Assign, lasting 14d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2021, 11:39 AM UTC
We're currently investigating an issue where automatic assignment of workflows to Confluence pages is not working in all cases.
- investigating Mar 19, 2021, 11:40 AM UTC
We have identified the logic causing the problem and are investigating the changes required.
- identified Mar 25, 2021, 11:05 PM UTC
We are now implementing a fix to the auto-assign issue and will be releasing a resolution in the coming days. Please subscribe to updates to be notified when the fix is in place.
- resolved Mar 30, 2021, 04:23 PM UTC
Resolved - We identified an issue where automatic assignment of workflows to Confluence pages wasn't working . This has now been resolved and a fix has been released on 30/03/2021. This was due to the time it takes before a page appears in the CQL index. Going forwards, we plan on making it such that the workflow applies instantly and doesn't rely on the CQL Index