AppFox incident

Degraded performances in data retrieval

Minor Resolved View vendor source →

AppFox experienced a minor incident on August 6, 2024 affecting Core App and Core App and 1 more component, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 10:14 AM UTC
Resolved
Aug 06, 2024, 03:52 PM UTC
Duration
5h 38m
Detected by Pingoru
Aug 06, 2024, 10:14 AM UTC

Affected components

Core AppCore AppAutomationWorkersCommentingEmail NotificationsAuto-AssignExpiry Scheduler

Update timeline

  1. identified Aug 06, 2024, 10:14 AM UTC

    Degraded performances in data retrieval

  2. identified Aug 06, 2024, 10:14 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 06, 2024, 03:52 PM UTC

    A release has been rolled back and the degraded performance issue has now been resolved.