Appfire JMWE incident

JMWE Logs page doesn't respond

Major Resolved View vendor source →

Appfire JMWE experienced a major incident on November 30, 2017, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2017, 01:59 PM UTC
Resolved
Nov 30, 2017, 03:28 PM UTC
Duration
1h 29m
Detected by Pingoru
Nov 30, 2017, 01:59 PM UTC

Update timeline

  1. investigating Nov 30, 2017, 01:59 PM UTC

    Our logging infrastructure, run by a third-party provider, is unresponsive. We are working with them to get the issue resolved asap.

  2. resolved Nov 30, 2017, 03:28 PM UTC

    Our logging infrastructure is back online, and the JMWE logs page works again. We will continue to monitor the service to make sure it stays that way.