Appfire JMWE incident

JMWE Logs currently not available

Minor Resolved View vendor source →

Appfire JMWE experienced a minor incident on May 6, 2020 affecting JMWE for JIRA Cloud, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2020, 06:08 PM UTC
Resolved
May 06, 2020, 06:41 PM UTC
Duration
32m
Detected by Pingoru
May 06, 2020, 06:08 PM UTC

Affected components

JMWE for JIRA Cloud

Update timeline

  1. investigating May 06, 2020, 06:08 PM UTC

    JMWE Logs are currently unavailable, due to an incident at our logging infrastructure provider. They are aware of the issue and are currently investigating it.

  2. identified May 06, 2020, 06:34 PM UTC

    The issue has been identified by our logging infrastructure provider and a fix is being implemented by them

  3. resolved May 06, 2020, 06:41 PM UTC

    The incident has now been resolved by our logging infrastructure provider, and JMWE Logs are accessible again.