Appfire JMWE incident

Post function execution delays

Minor Resolved View vendor source →

Appfire JMWE experienced a minor incident on January 11, 2021 affecting JMWE for JIRA Cloud, lasting 8h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2021, 10:50 AM UTC
Resolved
Jan 11, 2021, 07:47 PM UTC
Duration
8h 56m
Detected by Pingoru
Jan 11, 2021, 10:50 AM UTC

Affected components

JMWE for JIRA Cloud

Update timeline

  1. investigating Jan 11, 2021, 10:50 AM UTC

    We are seeing an increased time to process post functions. We are currently investing this issue.

  2. monitoring Jan 11, 2021, 01:14 PM UTC

    We have identified the issue and implemented a fix. Post functions are now running normally.

  3. resolved Jan 11, 2021, 07:47 PM UTC

    We have now verified that the fix works consistently.