Appfire JMWE incident

JMWE outage caused by a widespread Heroku outage

Appfire JMWE experienced a critical incident on February 24, 2022 affecting Heroku, lasting 17m. The incident has been resolved; the full update timeline is below.

Started: Feb 24, 2022, 05:10 PM UTC
Resolved: Feb 24, 2022, 05:28 PM UTC
Duration: 17m
Detected by Pingoru: Feb 24, 2022, 05:10 PM UTC

Affected components

Heroku

Update timeline

identified Feb 24, 2022, 05:10 PM UTC

Heroku, our hosting / platform provider, is currently experiencing a major outage. As a result, JMWE is currently down. We are working with Heroku to get more information on their incident and restore our service as soon as possible.
monitoring Feb 24, 2022, 05:19 PM UTC

Heroku is back online. JMWE is thus operational again, but we will continue to monitor the situation for now.
resolved Feb 24, 2022, 05:28 PM UTC

The incident is now resolved.