Appfire JMWE experienced a major incident on October 18, 2021 affecting JMWE for JIRA Cloud, lasting 3h 42m. The incident has been resolved; the full update timeline is below.
Affected components
JMWE for JIRA Cloud
Update timeline
- investigating Oct 18, 2021, 08:45 AM UTC
Post-functions are currently running at a slow pace. We are investigating the root cause and will update this ticket as soon as we know more.
- monitoring Oct 18, 2021, 09:50 AM UTC
The incident has now been resolved. All post-functions are running in a timely manner.
- resolved Oct 18, 2021, 12:28 PM UTC
The incident is now resolved. We have identified the root cause of the issue and put in place a safeguard so that it doesn't happen again. We apologize for the inconvenience it might have caused.