Appfire JMWE experienced a major incident on March 10, 2025 affecting JMWE for JIRA Cloud, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 10, 2025, 11:11 AM UTC
We are currently experiencing performance degradation on the JMWE Cloud, which may result in delays or issues with workflow execution. Our team is actively investigating the root cause and working on a resolution. We will provide updates as soon as more information becomes available. Thank you for your patience.
- investigating Mar 10, 2025, 11:11 AM UTC
We are continuing to investigate this issue.
- monitoring Mar 10, 2025, 11:46 AM UTC
The root cause of the performance degradation on the JMWE Cloud has been identified and addressed. We are currently monitoring the situation to ensure stability. We will provide a final update once the issue is fully resolved. Thank you for your patience.
- resolved Mar 10, 2025, 11:59 AM UTC
The performance degradation on the JMWE Cloud has been successfully resolved. The root cause was identified and addressed, and after monitoring, we have confirmed that the system is now stable. Thank you for your patience and understanding. If you experience any further issues, please reach out to our support team.