Appen incident

ADAP Platform is down

Notice Resolved View vendor source →

Appen experienced a notice incident on September 22, 2021 affecting Customer Portal and API, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2021, 08:35 PM UTC
Resolved
Sep 22, 2021, 09:04 PM UTC
Duration
29m
Detected by Pingoru
Sep 22, 2021, 08:35 PM UTC

Affected components

Customer Portal and API

Update timeline

  1. investigating Sep 22, 2021, 08:35 PM UTC

    We are currently investigating this issue.

  2. identified Sep 22, 2021, 08:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2021, 08:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2021, 09:04 PM UTC

    This incident has been resolved.