Appen experienced a minor incident on December 7, 2021 affecting Customer Portal and API, lasting 7h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal and API
Update timeline
- investigating Dec 07, 2021, 06:15 PM UTC
We're currently experiencing issues with our cloud service provider and seeing degraded performance, we'll continue to investigate the issue.
- monitoring Dec 08, 2021, 12:31 AM UTC
We're currently working with our cloud service provider and seeing services return to operational
- resolved Dec 08, 2021, 01:50 AM UTC
This incident has been resolved.