Appen incident

Platform and API down

Notice Resolved View vendor source →

Appen experienced a notice incident on September 8, 2022 affecting Customer Portal and API, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2022, 06:28 PM UTC
Resolved
Sep 08, 2022, 07:35 PM UTC
Duration
1h 7m
Detected by Pingoru
Sep 08, 2022, 06:28 PM UTC

Affected components

Customer Portal and API

Update timeline

  1. investigating Sep 08, 2022, 06:28 PM UTC

    We are currently investigating this issue.

  2. identified Sep 08, 2022, 06:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 08, 2022, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 08, 2022, 07:35 PM UTC

    This incident has been resolved.