Appen incident

Platform outage

Critical Resolved View vendor source →

Appen experienced a critical incident on November 7, 2022 affecting Customer Portal and API, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 04:54 PM UTC
Resolved
Nov 07, 2022, 05:24 PM UTC
Duration
30m
Detected by Pingoru
Nov 07, 2022, 04:54 PM UTC

Affected components

Customer Portal and API

Update timeline

  1. investigating Nov 07, 2022, 04:54 PM UTC

    We are currently investigating this issue.

  2. identified Nov 07, 2022, 04:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 07, 2022, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 07, 2022, 05:24 PM UTC

    This incident has been resolved.