Appen incident

Failure to log in to Appen Connect

Critical Resolved View vendor source →

Appen experienced a critical incident on December 20, 2022 affecting Customer Portal and API, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2022, 11:07 PM UTC
Resolved
Dec 20, 2022, 11:08 PM UTC
Duration
1m
Detected by Pingoru
Dec 20, 2022, 11:07 PM UTC

Affected components

Customer Portal and API

Update timeline

  1. identified Dec 20, 2022, 11:07 PM UTC

    We have found and identified an issue blocking authentication to Appen Connect via connect.appen.com and are implementing a fix now.

  2. identified Dec 20, 2022, 11:08 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 20, 2022, 11:08 PM UTC

    This incident has been resolved.