Appen incident

client.appen.com is in a degraded state

Major Resolved View vendor source →

Appen experienced a major incident on April 3, 2023 affecting Customer Portal and API and Templates, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 10:38 PM UTC
Resolved
Apr 03, 2023, 11:02 PM UTC
Duration
23m
Detected by Pingoru
Apr 03, 2023, 10:38 PM UTC

Affected components

Customer Portal and APITemplates

Update timeline

  1. investigating Apr 03, 2023, 10:38 PM UTC

    We are currently investigating this issue.

  2. identified Apr 03, 2023, 10:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 03, 2023, 10:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 03, 2023, 11:02 PM UTC

    This incident has been resolved.