Appen incident

Degraded platform performance

Major Resolved View vendor source →

Appen experienced a major incident on September 7, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2023, 05:17 PM UTC
Resolved
Aug 31, 2023, 08:30 AM UTC
Duration
—
Detected by Pingoru
Sep 07, 2023, 05:17 PM UTC

Update timeline

  1. resolved Sep 07, 2023, 05:17 PM UTC

    Between Aug 31 8:33 - 19:51 UTC, the Appen data annotation platform experienced service degradation resulting in problems with the API, job unit state and loss of submitted judgment data. The platform returned to fully operational status by Sept 1 2:03 UTC. We apologize for this inconvenience.