Appen experienced a notice incident on June 7, 2024, lasting 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 07, 2024, 10:22 PM UTC
We are currently investigating units stuck in the reserved state, which prevents units from being released and assigned to a new contributor.
- identified Jun 07, 2024, 11:05 PM UTC
A subset of units have judgments submitted while remaining in a judging state. Eventually, these unit reservations will expire at 6 hours and will be reassigned to another worker. The team will investigate further into a fix to this.
- resolved Jun 07, 2024, 11:07 PM UTC
This incident has been resolved.