Appen experienced a critical incident on August 15, 2024, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 15, 2024, 11:24 PM UTC
We are currently investigating a server error affecting internal work links. Our team is working diligently to resolve the issue. Thank you for your patience and understanding.
- investigating Aug 15, 2024, 11:56 PM UTC
We are actively investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
- investigating Aug 16, 2024, 01:02 AM UTC
We are actively investigating the issue and will provide updates once we have more information. Thank you for your patience.
- identified Aug 16, 2024, 02:16 AM UTC
The issue has been identified, and a fix is being implemented.
- monitoring Aug 16, 2024, 03:03 AM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Aug 16, 2024, 03:13 AM UTC
This incident has been resolved.