Appcues incident

Appcues Studio Unavailable in the EU

Major Resolved View vendor source →

Appcues experienced a major incident on March 16, 2026 affecting Studio (EU), lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 10:01 PM UTC
Resolved
Mar 16, 2026, 10:19 PM UTC
Duration
18m
Detected by Pingoru
Mar 16, 2026, 10:01 PM UTC

Affected components

Studio (EU)

Update timeline

  1. investigating Mar 16, 2026, 10:01 PM UTC

    We're addressing an issue preventing access to studio.eu.appcues.com. US Appcues Studio is not impacted. End user content delivery and analytics data collection is not affected in either region.

  2. resolved Mar 16, 2026, 10:19 PM UTC

    We've addressed the underlying issue and Studio in the EU is now available.