Appcues incident

Appcues Studio and Builder Outage

Major Resolved View vendor source →

Appcues experienced a major incident on October 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 08:30 PM UTC
Resolved
Oct 14, 2025, 08:30 PM UTC
Duration
—
Detected by Pingoru
Oct 14, 2025, 08:30 PM UTC

Update timeline

  1. monitoring Oct 14, 2025, 08:30 PM UTC

    Oct 14, 16:30 EDT Resolved - Date: October 14, 2025 Status: Resolved Duration: 16 minutes (3:21–3:37 PM EDT) Due to a failed process an API database became locked, which prevented Appcues Studio and Builder from loading. Resolution: Problematic process terminated, restoring services immediately.