AppCheck NG incident

Service Outage: AppCheck Portal Unavailable

Critical Resolved View vendor source →

AppCheck NG experienced a critical incident on September 2, 2024 affecting AppCheck UI, lasting 16h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2024, 03:43 PM UTC
Resolved
Sep 03, 2024, 08:02 AM UTC
Duration
16h 18m
Detected by Pingoru
Sep 02, 2024, 03:43 PM UTC

Affected components

AppCheck UI

Update timeline

  1. investigating Sep 02, 2024, 03:43 PM UTC

    AppCheck are aware of an issue preventing users from logging into the AppCheck portal. Scans, both scheduled and currently running, are unaffected at this time. The issue is under investigation as a high priority

  2. monitoring Sep 02, 2024, 03:58 PM UTC

    The issue with the portal has been remediated, and access has been restored. AppCheck continue to monitor the situation.

  3. monitoring Sep 02, 2024, 03:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 03, 2024, 08:02 AM UTC

    This incident has been resolved.